Frequently Asked Questions

Helping You Understand How We Work

At Sairam Agencies, we believe in transparency and customer satisfaction. Whether you're a first-time buyer or a long-time business associate, we want your experience with us to be smooth and reliable. To help you better understand our services, we've compiled answers to some of the most common questions we receive.

From order placement and delivery timelines to warranty details and payment options, this FAQ section covers all the key information you need to know. If you still have queries after going through this, feel free to get in touch — our team is always ready to assist you.

Sairam Agencies - Frequently Asked Questions

1. What services does Sairam Agencies provide?
We supply industrial tools, safety equipment, and hardware items. All products are sourced from reputed brands with quality checks. We also help with custom bulk orders based on your requirements.
2. Where is Sairam Agencies located?
Our office is in Mayiladuthurai-Akkur, near major industrial areas. Easily accessible by road and public transport for convenience. Call us for directions or to schedule a visit to our store.
3. What are your working hours?
We’re open Monday to Saturday from 9:00 AM to 6:00 PM. Closed on Sundays and national/public holidays. Urgent orders can be taken with prior appointment only.
4. Do you offer delivery services?
Yes, we provide delivery to both local and outstation areas. Delivery charges depend on distance and order size. Same-day delivery may be possible for nearby locations.
5. Is bulk order discount available?
We offer discounts on large or repeat orders from clients. The more you buy, the better the pricing we can provide. Contact our sales team for a custom deal and quotation.
6. How can I place an order?
Orders can be placed via phone, email, WhatsApp, or in person. We confirm availability and pricing before processing. Quick and smooth order handling is our top priority.
7. Do you provide GST invoices?
Yes, GST-compliant invoices are issued with every order. Provide your GST details when placing the order. Useful for businesses claiming input tax credit.
8. Can we return or exchange products?
Returns are accepted within 7 days with original packaging. Product must be unused and bill must be presented. Exchanges depend on product condition and stock.
9. What payment methods do you accept?
We accept UPI, Net Banking, Cash, and Cheque payments. Digital payment links can also be sent on request. Business clients can ask about credit terms.
10. Is there any warranty on products?
Most branded products come with manufacturer warranty. Warranty details vary depending on the product type. Please confirm with our team before finalizing purchase.
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6/274 , Sirapuli Nayanar Veethi , Akkur , Tarangapadi TK , Mayiladuthurai-Akkur Road , Tamilnadu 609301

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